On Bauer Business Focus — A conversation on what’s on the horizon for Reliant Energy with Andrew Schneider, business reporter for KUHF 88.7 FM.
Deregulation in the Texas electricity market in 2002 brought major changes for both consumers and producers. According to Reliant Energy President Elizabeth Killinger, the company’s customers will continue to see positive changes.
“Reliant Energy has changed primarily in the way it has innovated, both around customer service as well as the products and features that we offer,” Killinger said. “When the market deregulated, many of the customers in the greater Houston area were ours and over the years we’ve introduced new products and services.”
As Reliant continues its goal to provide consumers and businesses with energy efficient options, increased usage in the summer is a concern.
“Resource adequacy is an issue for the state, and we’re a part of coming up with solutions. A couple of offers that we have in the market are our ‘Degrees of Difference’ plan and our ‘Learn and Conserve’ program, which give consumers a way to help make sure that there are enough resources to power their homes and businesses in Texas as things heat up.”
Click here to hear the full interview.